Delivery :
Delivery is FREE from 80€ of purchase.
All orders are processed within 48 business hours , and shipped by Colissimo with an estimated delivery time of 2 to 4 business days. You will receive an order confirmation email containing the details of your purchase. You can track the status of your order by clicking on the following link: Track my order .
We offer two delivery options: home delivery with signature and delivery to a relay point.
Returns and Complaints:
In accordance with current legislation, you have a withdrawal period of 14 days from receipt of your order to return your product, at your expense, if it does not suit you. To exercise this right of withdrawal, you must inform us in writing (e-mail or post) before the expiration of the 14-day period. The product must be returned in its original condition, unused, and with all accessories provided. The refund will be made within 14 days following receipt of the product by our services.
Returns are free only if the product has a manufacturing defect or a hidden defect covered by the legal guarantee of conformity or the legal guarantee against hidden defects. In this case, we will provide you with a prepaid return label.
Pre-orders:
Some of our offers may be available for pre-order. A pre-order allows you to reserve a product before its official release. Payment is generally made at the time of pre-order, but the product will be shipped at a later date, specified on the product sheet. You will be informed by email of the estimated delivery date as soon as it is confirmed. The withdrawal and return conditions also apply to pre-order products.